Plain-language versions of every legal document that governs how ENTRRO works. The formal legal text is available on request and prevails in any conflict — but if there's ever a disagreement between what the formal text says and what this plain version describes, the plain version describes how we actually behave.
The overall agreement between you and ENTRRO.
All usersWhat we collect, what we don't, and what you can do about it.
All usersStrictly-necessary cookies only. No advertising trackers.
All usersWhat's allowed on the platform and what gets you removed.
All usersThe conduct standard for promoters, venues, guests, and our team.
All usersHow to delete your account and exactly what happens to your data.
Commercial terms for venues. Pay only on approved arrivals.
BusinessGDPR / UK GDPR processor terms for ENTRRO customers.
BusinessThe third-party services that may process data on our behalf.
BusinessHow charges, refunds, and disputed arrivals are handled.
How fraud is structurally prevented and how to report abuse.
IPHow to report intellectual property infringement.
Company information and contact details.
TransparencyOur WCAG 2.1 AA commitment, status, and how to report issues.
Counter-party MSA, custom DPA, security questionnaire, SOC 2 report status, vendor onboarding form — email legal@entrro.com and we'll route to the right person same business day.
Tell us a little about you and we'll be in touch.