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Legal

Terms of Service.

Effective: May 1, 2026

By using ENTRRO ("the Platform"), you agree to these terms. We've tried to write them in plain English. The legalese version is available on request and they say the same thing.

1. Who can use ENTRRO

You must be 18+, legally allowed to receive payments in your country, and not on a sanctions list. Promoters must comply with all local laws about marketing alcohol, events, and venues. Venues must hold the licences they claim to hold.

2. How the marketplace works

ENTRRO connects promoters with venues for the purpose of customer acquisition. Promoters are independent contractors, not employees of ENTRRO or of any venue. Venues are responsible for their own door, their own product, and what happens once a guest arrives.

3. Payments

The Platform itself is free for both promoters and venues. There are no setup fees, subscriptions, or long-term contracts. Venues are billed on a rolling 24-hour cycle for verified guests they approve, at the CPA they set plus processing and transaction fees on top. The platform fee is inclusive of payment processing, money movement, dashboards, and standard fraud cover. Declined redemptions and unapproved entries are not billed. Promoter earnings populate in real-time and can be withdrawn on demand once the wallet balance is $10 or more in settled funds — arrival to a Promoter's bank follows Stripe and the Promoter's bank standard processing times. Disputed entries (no-show, fraud) are reviewed within 5 business days; resolved entries are paid or refunded accordingly.

4. Acceptable use

No bots. No padded counts. No misleading promotion. No spam. No promoting venues you have an undisclosed conflict with. Violations result in suspension and forfeit of any pending earnings tied to the violation.

5. Disputes & chargebacks

Operator and promoter disputes go to ENTRRO Trust & Safety. We try to resolve fairly and fast. If we get it wrong, you can escalate to an independent arbitrator in our jurisdiction.

6. Liability

To the maximum extent allowed, ENTRRO is not liable for what happens at a venue, between guests, or between a promoter and their audience. The Platform is provided "as is" and we don't promise specific revenue, fill rates, or earnings.

7. Termination

You can leave any time. We can suspend or terminate accounts for material breach. Outstanding payouts due to promoters survive termination (we still owe you what you earned).

8. Changes

We may update these terms. Material changes will be emailed 30 days before they take effect. Continuing to use ENTRRO after that constitutes acceptance.

Contact

legal@entrro.com

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